Service Notice: Parcelforce European Shipments
Investigating - We are aware of an issue causing Parcelforce shipments to European destinations to fail. Our team is currently investigating.

There is no need to contact StoreFeeder Support about this issue. Updates will be posted here as they become available, and progress can also be followed on our status page.

We apologise for any inconvenience caused.
Oct 26, 2026 - 13:24 GMT

About This Site

Welcome to the StoreFeeder Status page. We'll keep this up to date with any issues our customers need to know about.

Please check this page for known issues before you contact the Support Team to report a problem.

If you subscribe to email updates, you will be emailed as new incidents occur.

StoreFeeder Main System Operational
SF Background Processes Operational
SF REST API Operational
StoreFeeder WMS App Operational
External Royal Mail Services Operational
Marketplaces Operational
Amazon Operational
eBay API Operational
Etsy Operational
Fruugo Operational
OnBuy Operational
Other Marketplaces Operational
eCommerce Platforms Operational
BigCommerce API Operational
BigCommerce Storefront Operational
BluePark Operational
EKM Operational
Magento Operational
Shopify API & Mobile Operational
Opencart Operational
Shopify Third party services Operational
Shopify Storefront Operational
WooCommerce Operational
Parcel Carriers (excl. Royal Mail) Degraded Performance
Amazon Logistics / Buy Shipping Operational
Amazon Shipping Operational
APC Operational
DPD / DPD Local Operational
DHL Express (International) Operational
DPD Ireland Operational
DX Operational
Evri / Hermes Operational
Fedex Operational
ParcelForce Degraded Performance
UK Mail / DHL Parcel UK Operational
Yodel Operational
Other Courier links Operational
Accounting Software Operational
Kashflow Operational
Tradebox Operational
Xero Ltd - API Accounting API (Updates Controlled by Xero) Operational
Other 3rd Party API Links Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Storefeeder login portal down
Resolved - This incident has been resolved.
Oct 27, 16:49 GMT
Monitoring - Access to StoreFeeder has been restored, and users should now be able to log in as normal.

The issue was caused by a problem with Microsoft Azure cloud services, which affected StoreFeeder and a number of other websites and services. Microsoft has fixed the issue, and we’re monitoring to make sure everything stays stable.

If you still can’t log in, please try refreshing the page or clearing your browser cache. If the problem continues after that, please contact StoreFeeder Support.

We’re sorry for any inconvenience, and thank you for your patience.
Oct 27, 16:16 GMT
Identified - Microsoft has confirmed an issue with its Azure cloud services. This is affecting StoreFeeder and a number of other websites and services, and is why some users can’t log in to StoreFeeder.

Microsoft is working to fix the issue, and we’re monitoring their progress closely. We’ll post an update here once access to StoreFeeder is restored.

You don’t need to contact StoreFeeder Support about this.

We’re sorry for any inconvenience, and thank you for your patience.
Oct 27, 15:58 GMT
Update - We are still investigating the issue with the StoreFeeder login page.

Other websites and services have also reported problems, which suggests this may be a wider issue with Microsoft Azure, a cloud provider we use, rather than something specific to StoreFeeder. We’re monitoring this closely and working to restore access as quickly as possible.

You don’t need to contact StoreFeeder Support about this. We’ll post further updates here as soon as we have them.

We’re sorry for any inconvenience, and thank you for your patience.
Oct 27, 15:38 GMT
Update - We are continuing to investigate this issue.
Oct 27, 14:56 GMT
Investigating - We are aware of an issue with our login page that is preventing users logging in to SF.

We have already started investigating the issue and are working to restore service as quickly as possible. You do not have to contact Support for this issue and keep monitoring the status page for updates.

We apologize for the inconvenience and appreciate your patience.

Best regards,
StoreFeeder Support
Oct 27, 14:45 GMT

Oct 26, 2026

Unresolved incident: Service Notice: Parcelforce European Shipments.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Amazon orders for the USA and Canada not updating on channel
Resolved - Amazon orders for the USA and Canada are updating on the channel as normal again.

We think the problem was on Amazon’s side and has since been fixed, but we can’t confirm this yet. We’ll keep monitoring to make sure everything stays stable.

We’re now retrying the shipping updates for the affected orders, so you don’t need to do anything. If you’ve already dispatched any of these orders manually on Amazon, the retry for those orders will show an error. You can safely ignore these errors, because the orders are already dispatched on the channel.

Thank you for your patience while we looked into this, and we’re sorry for any inconvenience
Oct 21, 14:55 BST
Investigating - We know that some Amazon orders for the USA and Canada are not updating on the channel. Our team is looking into it now, and we’ll post an update as soon as we can.

You don’t need to contact StoreFeeder Support about this. Please watch for further messages here and check our status page for the latest updates.

We’re sorry for any inconvenience this causes, and thank you for your patience.
Oct 21, 13:11 BST

Oct 20, 2026

DPD API – Service Disruption
Resolved - Status: Resolved

The issue affecting the DPD API has now been resolved, and customers should be able to dispatch orders through StoreFeeder as normal.

The disruption was caused by an issue with DPD's API, which prevented customers from generating shipping labels and dispatching orders.
Oct 20, 14:00 BST
Update - We are continuing to monitor for any further issues.
Oct 20, 08:23 BST
Update - We are continuing to monitor for any further issues.
Oct 20, 08:23 BST
Monitoring - We are currently experiencing an issue with the DPD API, which is preventing customers from dispatching orders through StoreFeeder.

Customers attempting to dispatch orders using DPD services will receive an error.

This issue is with DPD's API and is outside of StoreFeeder's control. We are currently awaiting DPD to restore their service.

We apologise for the inconvenience caused and will provide further updates as soon as the service is restored.
Oct 20, 08:22 BST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

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